Terms of Service
OVERVIEW
This website is operated by StarPodhome. Throughout the site, the terms “we”, “us” and “our” refer to StarPodhome. StarPodhome offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including but not limited to visitors, customers, merchants, resellers and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.
Any new features, products or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on SHOPLINE. SHOPLINE provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, territory or country of residence, or that you have given us consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any worms, viruses, malware or any code of a destructive nature.
A breach or violation of any of these Terms may result in the termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders or restrict access to our website where we reasonably believe there has been fraud, misuse, unlawful activity, abuse of our services, incorrect information, payment issues or other reasonable business grounds.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to provide accurate and up-to-date information on our website. However, we do not guarantee that all information made available on this site is always accurate, complete or current.
The material on this site is provided for general information only and should not be used as the sole basis for making decisions without checking more complete or timely sources of information where appropriate.
Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend or discontinue the Service, or any part of the Service, at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except where required by applicable law.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy and applicable consumer laws.
We have made every effort to display as accurately as possible the colours, images, features and specifications of our products. However, we cannot guarantee that your device screen will display colours accurately.
Product images are for reference only. Packaging, accessories, appearance or product details may vary slightly due to updates, improvements or different production batches.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, where permitted by law. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products and product pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Nothing in these Terms limits your rights under Australian Consumer Law or any other applicable consumer protection law.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us where there is a pricing error, stock issue, payment issue, suspected fraud, incorrect information, shipping restriction or other reasonable business reason.
We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed using the same customer account, the same credit card, or the same billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was placed.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, shipping address and payment information, so that we can complete your transactions and contact you as needed.
For more details, please review our Returns and Refunds Policy.
SECTION 7 - SHIPPING AND DELIVERY
We aim to process and dispatch orders as quickly as possible.
Most orders are processed within 1–2 business days after payment is received. During peak periods, promotions or public holidays, processing may take 2–3 business days.
Estimated delivery time is usually 5–12 business days after dispatch, depending on your location and the carrier.
Delivery times are estimates only and may be affected by courier delays, weather, public holidays, customs processing, incorrect address information or other circumstances beyond our control.
You are responsible for providing a complete and accurate shipping address.
If an order is delayed, returned, lost or delivered incorrectly due to an incorrect or incomplete address provided by the customer, additional shipping costs may apply.
Once your order has been shipped, we may be unable to change the delivery address.
SECTION 8 - RETURNS, REFUNDS AND CONSUMER GUARANTEES
We offer a 14-day change-of-mind return policy from the date you receive your order.
To be eligible for a change-of-mind return, the item must be unused, clean, in its original condition and returned with all original packaging, accessories, manuals and parts.
For change-of-mind returns, customers are responsible for return shipping costs. Original shipping fees, if any, are non-refundable.
Please do not return any item before contacting us first.
To request a return, please contact us at:
Nothing in these Terms of Service limits or excludes your rights under Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You may also be entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
If your item arrives damaged, defective or develops a fault, please contact us as soon as possible and provide your order number, a description of the issue, and photos or videos where possible.
After reviewing the issue, we may offer a repair, replacement or refund depending on the circumstances and in accordance with applicable law.
SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations or conditions of any kind, except where required by law.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.
You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider before using any third-party tools.
We may also offer new services, features, tools or resources through the website in the future. Such new features or services shall also be subject to these Terms of Service.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, policies, security or practices of third-party websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or other transactions made in connection with third-party websites, except where required by law.
Please review third-party policies and practices carefully before engaging in any transaction.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, reviews, feedback, suggestions, ideas, proposals, plans or other materials, whether online, by email, by postal mail or otherwise, you agree that we may use, edit, publish, translate, copy and distribute such content where permitted by law.
We are under no obligation to maintain any comments in confidence, pay compensation for comments, or respond to comments.
We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, spam-related, abusive, or otherwise objectionable, or content that violates any party’s intellectual property rights or these Terms.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights.
You must not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store and protect your personal information.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website or in the Service is inaccurate at any time, including after you have submitted your order.
If your order is cancelled after payment has been received, we will issue a refund to your original payment method.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:
For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any laws, rules or regulations
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, intimidate or discriminate
To submit false or misleading information
To upload or transmit viruses, malware or any other malicious code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl or scrape
For any obscene or immoral purpose
To interfere with or circumvent the security features of the Service or any related website
We reserve the right to terminate or restrict your use of the Service for violating any prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.
To the maximum extent permitted by law, the Service and all products and services delivered through the Service are provided “as is” and “as available”, except as expressly stated by us or required by applicable law.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.
To the maximum extent permitted by law, StarPodhome, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors shall not be liable for indirect, incidental, special, punitive or consequential damages, including lost profits, lost revenue, lost savings, loss of data or replacement costs arising from your use of the Service or any products purchased through the Service.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless StarPodhome and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service, your misuse of the Service, or your violation of any law or the rights of a third party.
SECTION 17 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 18 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.
If we reasonably believe that you have failed to comply with any term or provision of these Terms, we may terminate or restrict your access to our Services.
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement where necessary.
SECTION 19 - ENTIRE AGREEMENT
The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and us and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
SECTION 20 - GOVERNING LAW
These Terms of Service are governed by the laws applicable to online sales to customers in Australia, together with any mandatory consumer protection laws that apply to your purchase.
Nothing in these Terms limits your rights under Australian Consumer Law or other applicable consumer protection laws.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
StarPodhome
Email: support@starpodhome.shop